Terms of use

These terms apply to the Kaizo app and the kaizo.fit website. By creating an account, you accept them.

1. Publisher

Kaizo is published by WEDO TECHNOLOGY, Résidence Al Badr, Lot. 11, Bldg. 99, 2nd floor, Aïn Sebaâ, Casablanca, Morocco. Contact: [email protected].

2. Your account

• Kaizo is for people aged 18 and over. By creating an account, you confirm that you are at least 18; the app refuses a year of birth corresponding to less than 18 years, and we delete an account that we learn belongs to a minor.
• You provide a valid e-mail address and accurate information, and you keep your password confidential. An account is personal.
• You can delete your account at any time (Settings → Account → Delete my account).

3. The service

Kaizo helps you track your training and your food: programs, gym mode, records, food diary, statistics, reminders and, depending on your plan, artificial intelligence features (meal analysis, voice, assistant, coach, review, packaging reading).

Kaizo is not a medical device and does not replace the advice of a doctor, a dietitian or a qualified coach. Nutrition values, suggested loads and AI answers are estimates. See a health professional before starting a program, if you have a health condition, are pregnant or have an eating disorder, and stop any exercise that causes pain. The assistant saves nothing without your confirmation: check its proposals.

Allergies and intolerances. Kaizo compares the foods proposed by the AI with the allergies in your profile and warns you when in doubt; you then have to confirm explicitly. This check depends on the names of the foods and on the label data available: it can miss an allergen or traces. Always check the label and the ingredients of what you eat. If you have a severe allergy or follow a medical diet, follow the advice of a health professional: Kaizo is not designed to manage a medical diet.

4. Plans, subscriptions and payment

• Kaizo offers a Free plan and paid plans (Premium and Coach). What each plan includes and its price, in your currency and taxes included, are shown on the Pricing page and before you pay.
• Reseller. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Paddle's buyer terms also apply to your purchase; your invoice is issued by Paddle.
• Subscription. You subscribe on kaizo.fit, signed in with your Kaizo account: the plan is attached to the account and works on every device where you sign in. It renews automatically at the end of each period (month or year), at the price shown at purchase, until you cancel. A subscription bought earlier in an app store remains governed by that store.
• Free trial. Every new account gets 14 days of Premium in the app, without a card. On kaizo.fit, if your Kaizo trial was never used, Premium and Coach start with a 14-day free trial: a card is required, nothing is charged during the trial, and the first payment is taken when it ends unless you cancel before; we remind you by e-mail 3 days before. One trial per account.
• Cancellation. You can cancel at any time from kaizo.fit (Checkout page → Manage my subscription) or from Paddle's receipt e-mail. Cancellation takes effect at the end of the current period: you keep your plan until then, then go back to Free, without losing data. Deleting your Kaizo account cancels the web subscription immediately.
• Refunds. Full refund on request within 14 days of any payment (first payment and renewals), as set out in the refund policy; after that, no prorated refund.
• Price changes. A new price applies to new subscribers. If the price of an active subscription ever has to change, we tell you by e-mail at least 30 days before it applies to your next renewal, and you can cancel before.
• Failed payment. If a renewal fails, Paddle retries and contacts you; you keep access for 7 days, then your account goes back to Free until the payment is updated.
• AI features are subject to usage limits per plan (number of uses and monthly budget), shown in the app, to keep the service fair and sustainable. Once a limit is reached, these features resume the following month; the rest of the app remains available.
• If you live in the European Union or the United Kingdom, you have a 14-day right of withdrawal. By starting a paid subscription, you ask for the service to begin during that period; in any case our refund policy gives you a full refund within 14 days of any payment.

5. Your content

You keep ownership of what you enter (sessions, meals, photos, messages). You allow us to process it only to run Kaizo for you. The dishes and foods you create may, after review by our team, be added to Kaizo's shared catalogue without your name or any information about you (dish name, recipe and nutrition values only).

Products submitted to the catalogue. When you submit a packaged product (photos of the packaging and values), you confirm that you took these photos yourself and that they show only the packaging, with no person in them. You grant WEDO TECHNOLOGY a free, non-exclusive, worldwide and perpetual licence to use the values, texts and translations drawn from them in Kaizo's catalogue. The product is published at once marked "Unverified", then checked, corrected or removed by our team. The photos are only used for this check: they are never published and are erased as described in the privacy policy. Abusive submissions (offensive content, non-food or prohibited products) may lead to the suspension of this feature.

6. Acceptable use

You agree not to: bypass the limits or security of the service, use it in an automated or bulk way, resell access, send unlawful or offensive content (to support or to the assistant), or try to access other users' data. We may suspend an account that breaks these rules, after warning you except in an emergency.

7. Intellectual property and sources

The app, its code, texts, logo and visuals belong to WEDO TECHNOLOGY. Kaizo also uses third-party data and resources under their licences:

• Ciqual food composition table, ANSES;
• Open Food Facts, open database (ODbL licence) for scanned products;
• exercises and illustrations: RepDB (repdb.co);
• muscle map based on react-native-body-highlighter (MIT licence);
• equivalence pictograms: game-icons.net (CC BY 3.0 licence);
• Barlow Condensed and Inter fonts (SIL Open Font licence).

8. Availability and changes

We do our best to keep Kaizo available at all times, without being able to guarantee it (maintenance, provider outage). We may change features; if a change significantly reduces an active paid plan, we let you know in advance.

9. Liability

Kaizo is provided to support you, and you remain the sole judge of your training and diet. To the extent permitted by law, WEDO TECHNOLOGY is not liable for indirect damage or for the consequences of decisions made on the basis of the app's estimates. Nothing in these terms limits the rights granted to you as a consumer by the law of your country of residence.

10. Personal data

How it is processed is described in the privacy policy.

11. Changes to these terms

For any significant change, we let you know in the app at least 15 days in advance. If you disagree, you can delete your account and cancel your subscription.

12. Governing law

These terms are governed by Moroccan law. In case of dispute, first contact [email protected] to find an amicable solution. Failing that, the courts of Casablanca have jurisdiction, subject to the consumer protection rules of your country of residence.

Last updated: October 8, 2026