Do I pay in the app?
No. You subscribe here on kaizo.fit, signed in with your Kaizo account. Your plan unlocks on that account, on every device where you sign in.
Can I cancel at any time?
Yes, from your subscription page (Manage my subscription). You keep your plan until the end of the period you paid for, and nothing is charged after that.
How does the free trial work?
Every new Kaizo account gets 14 days of Premium in the app, without a card. If you have not used it yet, Premium and Coach start here with a 14-day free trial: you are charged only when it ends, and we remind you by e-mail 3 days before. Cancel during the trial and you pay nothing.
Which currency and taxes?
Prices are shown in your local currency with taxes included (VAT or sales tax where it applies), so the price you see is the price you pay.
Who handles the payment?
Our reseller Paddle.com, the merchant of record for all our orders. Kaizo never sees your card details. Your receipts and invoices come from Paddle, which also handles payment questions and refunds.
Can I get a refund?
Yes, a full refund within 14 days of any payment. See our refund policy.
What happens to my data if I stop?
Nothing is deleted. You go back to the Free plan and keep your workouts, meals and progress; history older than 30 days is locked until you upgrade again, and your export stays complete.